Software Maintainance
Dhimahi maintenance means the corrective and preventive modifications required to ensure continued reliability of a client software product after delivery.
As throughout the Dhimahi offering the consistency of our maintenance quality is underscored by the application of established software engineering standards (ISO/IEC 14764 - Software Life Cycle Processes - Maintenance).
Areas of specialization
Helpdesk
First line customer support, assistance and troubleshooting.
Software maintenance
Corrective and preventive software modifications.
Training
Training of clients’ end users and internal trainers - »train the trainer«.
How do we benefit our clients?
We provide a solid “partner” relationship based upon clearly defined objectives.
We offer a fully integrated set of services, which provide scalable business critical solutions. Our services span the spectrum from “idea” to “business as usual”.
We provide an integrated component within the client’s risk management strategy.
We guarantee accurately pre-costed developments.
We adopt a flexible work approach governed by established industry standards, providing an optimum balance between control and quality delivered results.
We understand our clients’ needs concerning information security and demonstrate this with the adoption of ISO/IEC 27000 – Information Security Management.
